Shipping Policy


Effective Date: March 11, 2025

Thank you for choosing FLEXTMAVEL! We are committed to ensuring that your orders are processed and shipped efficiently. Please take a moment to review our Shipping Policy, which provides important details about shipping methods, costs, and delivery times for your purchases.

1. Order Processing Time

  • Processing Time: All orders are processed within 1-2 business days (Monday to Friday, excluding holidays). You will receive an email notification when your order has been shipped.
  • Order Confirmation: After placing your order, you will receive a confirmation email containing your order details. If you do not receive this email, please check your spam folder or contact us.

2. Shipping Methods

We offer several shipping options to ensure you receive your order in a timely manner. The available shipping methods will be displayed during checkout, and you can select the option that best fits your needs.

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • Overnight Shipping: Typically delivers the next business day (available for certain locations).

Shipping costs are calculated based on the shipping method chosen, the size/weight of your order, and your delivery address.

3. Shipping Rates

  • Shipping Costs: Shipping fees will be calculated during checkout based on your location and the shipping method you select. You will see the total cost, including shipping, before finalizing your order.
  • Free Shipping: Occasionally, we may offer free standard shipping promotions on qualifying orders. Please check for any current promotions during checkout.

4. Shipping Locations

We currently offer shipping within the United States. We do not ship to international addresses at this time. For orders outside the U.S., please contact us to inquire about possible shipping arrangements.

5. Delivery Times

  • Domestic Deliveries: Shipping times for domestic orders depend on the shipping method chosen and your delivery address.
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: Next business day (if eligible)
  • Please note that delivery times are estimates and may vary depending on your location, weather conditions, and carrier delays.

6. Shipping Carrier

We work with trusted shipping carriers to ensure the safe delivery of your order. The carrier used for your shipment will be specified in your shipping confirmation email.

FLEXTMAVEL uses the following carriers:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

7. Shipping Delays

While we strive to ship all orders promptly, please note that delays can occur due to factors beyond our control, including:

  • Weather-related issues
  • High-demand periods (such as holidays or promotions)
  • Carrier delays

In the event of a delay, we will do our best to notify you and work to resolve the issue.

8. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

If you have trouble tracking your order, feel free to contact us at info@flextmavel.com or call (386) 754-6110, and we will assist you.

9. Shipping Address

  • Accuracy: Please ensure that the shipping address you provide is accurate and complete to avoid delays. We are not responsible for shipping delays or lost packages due to incorrect or incomplete addresses.
  • Address Changes: If you need to update your shipping address, please contact us immediately. Once your order has been shipped, we cannot change the shipping address.

10. Lost or Damaged Packages

  • Lost Packages: If your package is lost or not delivered within the expected time frame, please contact us as soon as possible. We will work with the carrier to resolve the issue.
  • Damaged Packages: If you receive a damaged package, please contact us immediately with photos of the damage, and we will assist you in processing a claim with the carrier or issuing a replacement.

11. Returns and Exchanges

If you need to return or exchange an item, please refer to our Refund and Returns Policy for detailed instructions.

12. Contact Us

If you have any questions about our shipping policies, need help with tracking your order, or have concerns about delivery, feel free to contact us:

We appreciate your business and look forward to delivering your FLEXTMAVEL order to you as quickly as possible!